Archive: March 2023

Security is a top priority for every bank and credit union, whether its for your customers' accounts or your bank's content management system. At forbinfi, we can implement multi-factor authentication (MFA) to ensure no one is able to log into your website's CMS without verification.

General, Social

Many customers make a decision on choosing a new bank without ever setting foot in a branch. You need a digital marketing strategy that is diverse and can connect with new potential customers across multiple online channels where they're searching for the products and services your financial institution offers.

Redesigning your website is more important than giving it a simple face lift. You need to consider your website's usability and what enhancements your users will embrace while also allowing your staff to make simple updates. Follow this simple website redesign checklist to get ideas for improving your new website's design.

You need a diverse content strategy to market your bank's services effectively. Learn more about how different types of content can benefit your users and when is the best time to implement different elements of your content strategy.

Your website serves as a digital branch and needs to be easy to access for your customers. We invite you to learn more about how embracing UX principles can help your customers better navigate your website and drive more conversions.

Community banks and credit unions need trust from their customers. A vast majority of online users read reviews of banks before making a decision on which bank they will choose. Learn more about the importance of managing your online reputation so potential customers know they can trust you.

Every day, a new potential customer is going through a life event that causes them to evaluate their needs from their bank or credit union. How do you take advantage of these life moments to attract new customers? We'll show you how.

Building a functional mobile banking app is critical to the success of any bank or credit union. But what features are most important to helping your customers have a better banking experience? We'll help you identify the key features you should consider for your mobile banking app.